K Health alternatives: where to get virtual care in 2026

K Health hasn't posted a notice on its site saying its app has closed, so here is only what we could see when we checked:

• Its site now speaks to health systems, not patients. khealth.com presents K Health as AI for health systems: an intake tool and an assistant called PatientGPT that work inside a hospital's own website and records, plus 24/7 virtual primary care run with partners.
• The consumer pages are gone. K Health's own pages for its app, membership, pricing and symptom checker return "page not found", and its help centre no longer loads.
• Its care now comes through partners. K Health's site names partner health systems including Cedars-Sinai, Hartford HealthCare, Northwell Health, Novant Health, Atlantic Health, UVA Health and Hackensack Meridian Health. If you are a patient of one of them, its virtual care may run on K Health.

What made K Health popular is still worth looking for: a quick AI symptom check, then a doctor by phone or video at a known price. Its terms of use still describe that pairing, a Symptom Checker and virtual visits with its providers. K Health also published research, including a 2025 study in Annals of Internal Medicine that compared its AI's recommendations with doctors'.

We looked for the two jobs people used K Health for, and checked each option on its own website:

1. A doctor online: can you see a licensed doctor by video or message, at a price you can find before the visit?
2. A symptom check first: is there a quick way to understand what's going on and how urgent it is?
3. Cost without insurance, and whether insurance is accepted.
4. Hours and reach: 24/7 or not, and which states or countries.

We left out services whose prices we couldn't find on their own pages when we checked, and we didn't use star ratings or reviews.

Your own health system's virtual care

If you have a regular hospital or clinic group, check its app or patient portal first. Many run virtual visits linked to your own records, and several of K Health's partners offer 24/7 virtual primary care built with K Health. What you pay depends on your insurance.

Best for: anyone who wants a virtual doctor who can see their records and refer them locally.

1. PlushCare: the closest match to K Health's membership

PlushCare offers virtual primary and urgent care in all 50 states and D.C., with same-day or next-day appointments and 24/7 messaging with your care team. Membership is $19.99 a month, with the first month free. With in-network insurance you also pay your copay, which PlushCare says is $30 or less for most patients; without insurance, a first visit is $129.

Watch for: the membership and the visit fee are separate. Best for: people who want an ongoing online primary care doctor.

2. One Medical: a yearly membership with 24/7 video care

One Medical, part of Amazon, charges $99 a year for membership. Its site says membership includes messaging a provider at any time and 24/7 video visits for quick concerns, nationwide.

Watch for: check what your insurance covers for visits beyond quick concerns. Best for: people who want round-the-clock access for a fixed yearly price.

3. Teladoc Health: pay per visit, no membership

Teladoc Health offers 24/7 urgent care online. Without insurance, an urgent care visit is $89, shown before you book. Teladoc says its primary care isn't available for self-pay.

Watch for: no self-pay primary care. Best for: an occasional urgent visit without a subscription.

4. MDLIVE: urgent care that may be covered by your plan

MDLIVE offers 24/7 urgent care for $0 to $89 depending on your insurance, with the price shown before the visit. Primary care is available with some insurance plans.

Watch for: check your coverage in the app before booking. Best for: people whose insurer partners with MDLIVE.

5. Ada: a free, structured symptom check

Ada asks you questions one at a time and gives you a report of possible causes and what level of care to seek. It is free, works in 7 languages and is a CE-marked medical device in the EU. There are no doctors in the app.

Best for: a careful symptom check before deciding whether to book a visit. See our Saluvo vs Ada comparison.

6. Saluvo: AI health answers in your own language

Saluvo lets you describe what you feel in your own words, in 80+ languages. Warning signs are checked first, then you get a plain answer and which kind of doctor to see and how soon. There are no doctors: it can't prescribe, diagnose or write a note. There's more below.

Best for: understanding symptoms or a lab report before a visit, especially outside the US.

One more free option: many insurers and health systems run a 24/7 nurse line. The number is often on your insurance card or your health system's website.

If you don't have insurance, the prices on each service's own pages were, when we checked:

• Teladoc Health: $89 per urgent care visit, no membership.
• MDLIVE: up to $89 for urgent care, shown before the visit.
• PlushCare: $19.99 a month for membership (first month free) plus $129 for a first visit.
• One Medical: $99 a year for membership with 24/7 video care for quick concerns.

Medicines and lab tests usually cost extra. Before you pay, check whether a local community health centre offers lower fees based on income.

K Health's site doesn't explain how former app users get their records. Under US law (HIPAA), you have the right to ask a provider for a copy of your medical records. You can write to K Health through the contact page on its site, or ask the health system you were seen through. Keep a list of your diagnoses, medicines and allergies for whichever doctor you see next.

Saluvo is not a doctor service, so it can't replace K Health's visits. It can help with the step before and after one:

• Before a visit: describe what you feel in your own words and language. Fixed rules check for emergency signs first; then you get a plain answer and which kind of doctor to see, and how soon.
• Finding someone: find a doctor nearby, with phone numbers, ratings and directions. It can't filter by insurance.
• After a visit: have a lab report explained value by value, with questions to ask your doctor.
• Cost: 5 questions a day with no account, and 30 free credits, to use within 30 days, when you confirm your email. Plans start at $9 a month.

Saluvo gives health information, not medical advice, and never diagnoses or prescribes.