Consumer health data privacy policy

This policy is for people covered by consumer health data laws, such as Washington's My Health My Data Act and Nevada's similar law. It sits alongside our general privacy policy.

Last updated: 5 November 2026

Read in another language

In short

  • We collect health data you choose to give, to answer you and keep your records.
  • We share it only with the kinds of service providers listed here.
  • We don't sell your health data.
  • You can access, delete and withdraw consent at any time.

This summary helps you find your way. The full text below is what applies.

01

Health data we collect, and why

  • Health questions, symptoms and conditions, to answer you.
  • Lab reports and their values, to read, explain and track them.
  • Medicines, allergies and reminders, to explain medicines and remind you.
  • Readings and activity, such as blood pressure, blood sugar and exercise, to keep your records and show changes.
  • Family profiles, to do the same for people you look after.
  • Voice notes, to understand and answer you.
  • Location, if you share it, to find doctors near you.

02

Where it comes from

  • You, when you type, speak or upload it.
  • Family members who share information with you through Saluvo.
  • Doctors, only when you connect with them through Saluvo.

03

Health data we share

We share these categories, only as needed to do what you asked:

  • health questions, reports, medicines, readings and voice notes
  • the specialty and area you search for
  • anything you choose to share through a family connection, doctor link, share link or medical ID

04

Who we share it with

  • Hosting and storage providers
  • AI service providers
  • Search and mapping providers
  • Secure cloud browser providers
  • Messaging and email providers
  • People you choose, such as family members and doctors

We have no affiliates that receive your health data. We don't sell it.

05

How to use your rights

You can confirm whether we hold your health data, see it, get the list of the companies we've shared it with, withdraw your consent, and have it deleted.

  • Download or delete your data in Settings, then Account.
  • Or write to support@saluvo.ai. We'll reply within 45 days, and we may ask you to confirm your identity first.
  • If we refuse, you can appeal by replying to our answer. If your appeal is refused, you can complain to the Attorney General of your state.

Questions about this page?

Write to us